Our Company

Our Company

We are committed to providing our customers with completely independent, statistically valid, and actionable statistics regarding the reliability and repair needs of their equipment. Our primary goals are outlined below:-

  • To produce high quality hardware reliability benchmarking and monitoring tools for any standard production device
  • To provide a professional, excellent and efficient service for all of our customers
  • To drive the industry towards greater reliability, improved quality, and reduced costs of repair
Control Maintenance Cost

Control Hardware Maintenance Costs

Control Maintenance CostsStop Begging for Discounts!


Most repair service contracting is currently done by selecting from one of a menu of options provided by the vendor, and then begging for discounts..... however begging ignores the question of how much maintenance is needed to support the device.  With TekTrakker MTBF (Failure Rate) data, managers can adjust their contracting to match the service needs of the device and unlock savings of 30% or more currently wasted. ( Most SLA service options have a 30% or larger price differential between basic and each additional level of service. )

Select Service Level Agreements (and Warranty Uplift) based on Need

  • Justify (or reject) price proposals
  • Determine if cost-per-repair is reasonable or excessive
  • Use competitive comparisons to drive a better cost structure

hard drive repair     

            Evaluate Alternative Strategies 

             Self Maintenance
                Hot Spares
                Independents