We are committed to providing our customers with completely independent, statistically valid, and actionable statistics regarding the reliability and repair needs of their equipment. Our primary goals are outlined below:-
- To produce high quality hardware reliability benchmarking and monitoring tools for any standard production device
- To provide a professional, excellent and efficient service for all of our customers
- To drive the industry towards greater reliability, improved quality, and reduced costs of repair
Comparison and Validation Tool
Compare Products, Architectures, and Manufacturers
TekTrakker is structured to make the empirical comparison of technology products easy and effective. Each product reported is displayed with its failure rate calculation, plus its relationship to similar products shown in a graphical format.
Obvious uses for this data include the ability to compare apples to oranges. Using the MTBF of each product reported, managers can compare offerings of different designs (architectures) and manufacturers to existing performance as a baseline. Products in test or pilot mode can be compared to the specifications. Where directly competitive options are available, managers can calculate if their selections are the best in terms of reliablity from among options. MTBF measurement also directly informs the future service (maintenance) needs of the equipment, so operational managers can plan for the most logical service arrangements.
TekTrakker brings "science" to the product selection process. New vendors can be evaluated and their product performance validated on a level playing field. User concerns about quality and reliability can be logically addressed. Relationships that are "too cozy" can be evaluated without rancor - the failure rate will be the arbiter. Even when poorly performing incumbent vendors need to be retained, their advantage is diminished when failure rates are independently validated using TekTrakker.