Our Company

Our Company

We are committed to providing our customers with completely independent, statistically valid, and actionable statistics regarding the reliability and repair needs of their equipment. Our primary goals are outlined below:-

  • To produce high quality hardware reliability benchmarking and monitoring tools for any standard production device
  • To provide a professional, excellent and efficient service for all of our customers
  • To drive the industry towards greater reliability, improved quality, and reduced costs of repair
Monitor Operations

Operational Monitoring and Comparisons

Operational Monitoring and ComparisonMeasure Normal

TekTrakker reporting quickly helps operational managers to assess if their equipment is performing and being serviced in a "Normal" manner.  Standard Deviation (STDEV) calculations are color coded to quickly highlight areas of abnormal performance so that managers can take steps to correct the source of the abnormality.
  • Locate environmental problems
  • Validate vendor claims
  • Compare operations to peers

Improve Repair Response

  • Identify and stock key spares
  • Improve the "knowledge base" for support triage
  • Pro-actively discuss problem products
  • Service quality differences between vendors is visible

Manage Vendor Relationships

  • Determine if new architectures deliver real improvements
  • Plan replacements of the most problematic equipment logically
  • Extend useful life with confidence