Our Company

Our Company

We are committed to providing our customers with completely independent, statistically valid, and actionable statistics regarding the reliability and repair needs of their equipment. Our primary goals are outlined below:-

  • To produce high quality hardware reliability benchmarking and monitoring tools for any standard production device
  • To provide a professional, excellent and efficient service for all of our customers
  • To drive the industry towards greater reliability, improved quality, and reduced costs of repair
Benchmarks
Benchmarks performed by TekTrakker provide a layer of comparative intelligence available nowhere else.

Benchmarks performed by TekTrakker provide a layer of comparative intelligence not found anywhere else.

On their own, organizations can only calculate failures rates for equipment they have installed in quantity and over a long period of time. Those organizations already committed to measurements (such as ITIL and SixSigma programs), will recognize the improvements possible with our statistical approach. Without TekTrakker, it is impossible for a user to know if their experience is "normal".

Benchmark Results - Show Mean Time Between Failure (MTBF) and Standard Deviation (STDEV) comparing Member data to All Members for:

  • Category (such as all Servers)
  • Function (such as all Blade Servers)
  • Series (such as all Proliant DL models)
  • Manufacturer (all Laptops from all vendors)
  • Model (all models including part level details)

Reporting Format

  • All access and reporting is available exclusively to Members
  • Web based secure access and unlimited file exports for Members
  • Excel/Access or Hardcopy Reporting for individual benchmarks