We are committed to providing our customers with completely independent, statistically valid, and actionable statistics regarding the reliability and repair needs of their equipment. Our primary goals are outlined below:-
- To produce high quality hardware reliability benchmarking and monitoring tools for any standard production device
- To provide a professional, excellent and efficient service for all of our customers
- To drive the industry towards greater reliability, improved quality, and reduced costs of repair
Benchmarks performed by TekTrakker provide a layer of comparative intelligence not found anywhere else.
On their own, organizations can only calculate failures rates for equipment they have installed in quantity and over a long period of time. Those organizations already committed to measurements (such as ITIL and SixSigma programs), will recognize the improvements possible with our statistical approach. Without TekTrakker, it is impossible for a user to know if their experience is "normal".
Benchmark Results - Show Mean Time Between Failure (MTBF) and Standard Deviation (STDEV) comparing Client data for: