What we do

Leader
Management Reports
Monitoring internal processes and procedures More...
compare
Competitive Comparison
Deflect and counter the hidden agenda of vendors More...
Monitoring
Monitoring
Quickly highlight areas of abnormal performance More...
Asset Databases
Audit Asset Databases
Eliminate ghost assets, Remove duplicate assets More...
Data Points
The following views are diagrams of data as displayed to subscribers. Access to live data is limited to a guided demonstration.Data is organized and displayed by TekTrakker in a series of views designed to highlight comparisons between the Member and all other Members as well as between Products and Manufacturers.

Multiple Comparison Views:

  • Equipment Category
  • Equipment Function
  • Manufacturer
  • Model & Series
  • Parts (Drill Down)
  • Repair Action

Regardless of industry, the organization of data follows the same pattern - and provides the same calculations. A variety of reporting tools and views are included.

Key calculations are:

Mean Time Between Failure (MTBF) for every product reported
Mean Time To Failure (optional calculation with sufficient history)
Failure Cause by Part Type (and optionally by part number)

The statistical variance (Standard Deviation "STDEV") is automatically provided for all products where computation is possible. Depending on the view selected, the STDEV will report on the variance between the user (member) experience and other members, or between the products within the selected function.

Details are provided to show the total quantity of devices reported, the total quantity of repairs reported, the cause of the repairs, and the action take to make the repair. The resulting reports can be downloaded for internal use or the website used as a query tool at any time.

Because reporting access is confidential and exclusive to members, we have determined that we cannot post live data on the website.


Following is an example of a comparison of several common electric meter functions using TekTrakker data to project total cost of ownership for new meters:

Device
Function 		  MTBF

 Repairs per Million

New Knowledge
Standard (Old) Meter     2400       5,000 This is the baseline of current operations - now documented and no longer anecdotal
AMI Meter - Option A     800        16,000 This meter needs 3.2X more repairs - will need to account for more labor, rather than less
AMI Meter - Option B     300        40,000 This meter needs 8 X more repairs - this model would be a very poor choice compared with Option A.

Product Comparison View:

Following is an example of a comparison of several models of midrange servers under consideration for replacement.  Normal performance for this type of equipment is 35 months MTBF.

Function
Mfr
 Model

Member
MTBF




Universe
MTBF


New Knowledge
Midrange Server   A xxxx    12      19 This product is failing both more often in the user location than average, as well as being well below average as a product.
Midrange Server   B xxx-xx    45      42 This product is far above average and more than twice as stable as other installed products.
Midrange Server   C xxx-yy    17      29 This product is performing much better in other situations - so suspect an environmental issue is causing excessive failure.