How Reliable is Your Equipment?
Afraid to Find Out?
Is your vendor running the negotiation?
 

Case Study - Excessive Vendor Control Prevented Saving $3 million

Large, but now defunct, Investment Bank could have saved $3 million on a single purchase of blade technology. Three vendors offered technically suitable proposals – but the Bank opted to purchase the one with the highest price for the comfort of buying from the big name. Had they consulted TekTrakker before buying, they would have learned that the product with the highest uptime would also have been the lowest direct cost. 

Few organizations today can afford to donate money to vendors when the products are known to be inferior.
Case Study - Excessive Service (Repair) Contract Pricing Can be Effectively Challenged

Transportation Giant attempted to drive a harder bargain with their vendor by calculating the cost per repair of their larger servers.  Hoping to get a price reduction on the service contract, they initially confronted the vendor with their discovery that they were paying $ 32,000 per service call.  Rather than discuss the outrageous price of the service contract, the vendor shrugged and suggested that they reduce the cost per service call by calling for more service. 

Had they been able to discuss the service requirements of the equipment on the basis of an industry standard and competitive options, the vendor would have been forced into a real justification of their service pricing. 

Case Study - Saved $6 million on un-necessary services

Leading International Bank identified $ 6 million in communications equipment service contract value that they could drop at contract renewal time because the products had long ago ceased having software updates. They were prepared to purchase a modest stock of spare parts aided by TekTrakker part detail reporting to serve as their hardware break-fix strategy. Faced with the embarrassment of losing the comprehensive contract, the vendor elected to include coverage for all items at the price proposed by the Bank. The Bank saved $ 6 million.