We are committed to providing our customers with completely independent, statistically valid, and actionable statistics regarding the reliability and repair needs of their equipment. Our primary goals are outlined below:-
- To produce high quality hardware reliability benchmarking and monitoring tools for any standard production device
- To provide a professional, excellent and efficient service for all of our customers
- To drive the industry towards greater reliability, improved quality, and reduced costs of repair
|Welcome to TekTrakker|
TekTrakker provides technology asset failure rate measurement and monitoring. Based on field experience, TekTrakker eliminates the problems usually associated with field reporting to deliver a consistent measurement of quality and reliability. By bringing standards and consistency to the evaluation and monitoring process, managers can easily compare products on the basis of quality, select the most appropriate service contract for the device, and compare themselves internally or externally to others using the same devices.
TekTrakker calculates hardware reliability by working from data kept in field service and asset management databases. Results are provided as Mean Time Between Failure (MTBF) from single or multiple sources in a web-based database unique to the client or group. TekTrakker calculates the MTBF in months for every product reported; provides part level detail where available; and organizes the reporting to that users can compare products across the selected enterprise or group.